1. How to shop at koselly.com?

          You can shop in following 6 ways:

a.You can visit our website koselly.com and select the product you like and order right through the website.

b.You can call us @ 9818937576/ 9813923587 and order the desired product

c.You can viber us @ 9818937576/9813923587

d.You can visit our facebook page “kosellynepal” and select the products and inbox us with your full name, delivery address and contact number.

e.You can visit our instagram page “kosellynepal” and select the products and inbox us with your full name, delivery address and contact number.

f.Or you can visit our showroom at Kupondole-10, Lalitpur, Nepal (2nd Floor,opp. Janata Bank) and buy the desired product.

 

  1. Is there home delivery service?

Yes, we have free home delivery services inside Kathmandu Valley. However, for customers residing out of valley or abroad, courier charges is applicable and you may have to collect your products from the courier office.

 

  1. What do I do if size does not fit or I do not like the product?

We have 100% customer satisfaction policy. For customers inside Kathmandu Valley, you can return the products immediately or within 5 days depending upon the type of products.